Web Operations Team Articles

Not quite. But the auction format it built its business on may be a thing of the past. As long ago as 2009, CEO John Donahoe announced that the core auction business had not “kept pace with the changing competitive environment nor kept pace with our customers’ needs.”...

Amazon Prime Day—July 16 - 17 2018— The official day is out and the hype is underway.  But is it worth it for your brand?  This year saw a big increase in deal fees as well as bigger discount requests for Prime Day promos.  Now brands have to decide what other pricing...

AI (Artificially Intelligence) has gone mainstream.  It's use in analytics, customer service, social marketing, even prototyping have moved from the lab out into the field.  And there's a host of cloud based options that have driven the cost down even the smallest...

The recovering economy may make many brands think the painful digital shift they’ve been undergoing in their channels will subside as traditional retail, wholesale, outside, and catalog sales get a lift with a stronger economy. They'd be wrong. While a stronger...

Amazon has long been hammered for not protecting brands and manufacturers on their site.  The original brand registry program was introduced back in 2010-2011 as a way to provide some level of detail and reporting.  The program itself did give manufacturers some...

A new study by BloomReach has found that 55% of all consumers begin their product searches on Amazon. That’s 55% of ALL American consumers. Not just online shoppers. Only 28% start their search on a search engine. Another 16% start by stopping into a physical store....

Today the US Department of Commerce reported that US non-ecommerce retail sales only grew 4% versus Q2 2012. While 4% growth is welcome news for the economy, that number masks the fact that, while ecommerce is still a small percentage of the retail total, it has grown...