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DIY Just Got Personal: Is Your Brand Ready for the New Lowe’s?
DIY Just Got Personal: Is Your Brand Ready for the New Lowe’s?

Imagine walking into a hardware store where the aisles literally move to show you exactly what you need. You’re looking for a specific drill, and suddenly, the power tool section is right in front of you, while the garden hoses hide in the back because it’s snowing...

Best Practices Tip: The Importance of Navigation Menus
Best Practices Tip: The Importance of Navigation Menus

A well-constructed top menu is a critical component for any brand. As many as 15-40% of all visitors to a site rely on the classic, menu-driven links to navigate.  This is especially important since research shows that only 35-45% of user start on the home landing...

Best Practices Tip: Help and Support
Best Practices Tip: Help and Support

Making it easy for consumers to connect with you significantly improves your online presence. Visitors that can call, email, or chat with an agent are less likely to take to social media to voice any concerns, and they tend to post positive social comments after...

2025 Update: Amazon Collecting Taxes for Merchant in All States
2025 Update: Amazon Collecting Taxes for Merchant in All States

Latest Status: The long-standing question about whether or not Amazon will be happy collecting taxes on behalf of 3rd party sellers is officially over. It started way back in 2018 with Washington, Oklahoma, Pennsylvania, New Jersey, Minnesota, and Connecticut. ...

Best Practices Tip: Great Product Details Lift Offline Sales
Best Practices Tip: Great Product Details Lift Offline Sales

The "product details" page is the most critical page on any website, but is often over looked because of a focus on home pages, blogs, etc. But as the primary action point for almost every desired goal (offering options to buy direct, find a reseller, become a...

How to Empower Staff with Data
How to Empower Staff with Data

Data, data everywhere, and nary a data scientist in sight. Or at least, not one you can afford. It's a classic Catch-22. To thrive, businesses need to pull financial, sales, predictive, social, and other data into a complete view of the customer. But big data...

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